SCHAUMBURG, Ill.--(BUSINESS WIRE)--Sep. 15, 2009--
For the third consecutive year, Pulte Homes operations received the
highest rankings for customer satisfaction in the Chicago market,
according to the results announced today for the 2009 J.D. Power and
Associates® New-Home Builder Customer Satisfaction StudySM.
Pulte brands, which include Pulte Homes,
, Centex, Fox & Jacobs
and DiVosta — were surveyed in 22 of the 24 markets covered in the 2009
study and garnered 13 top rankings in customer satisfaction.
Additionally, Pulte brands ranked No. 2 in three markets
and No. 3 in five markets, ranking, overall, among the top
three builders in 18 of the 22 markets in which they were
surveyed for customer satisfaction in 2009—the highest of any
“We are delighted to have again been recognized for our homeowners’
satisfaction with the Pulte experience,” said
of Pulte Homes’ Chicago division. “Pulte is committed to delivering
quality construction and outstanding customer service with every home we
build and we are very grateful that our homeowners continue to recognize
our team’s dedication to this goal.”
Pulte Homes maintains a comprehensive system for communicating with
customers to ensure their questions are answered and their needs are
being met throughout the entire sales, construction and delivery process.
For its 2009 New-Home Builder Customer Satisfaction StudySM,
J.D. Power and Associates® focused on individuals that purchased a new
single-family detached or attached home during 2008. Qualifying builders
in each market had to have a minimum of 150 home closings in the prior
year and a minimum of 50 returned questionnaires.
Additional information is available at www.jdpower.com.
About Pulte Homes
Pulte Homes, Inc., based in Bloomfield Hills, Mich., is America’s
largest home building company with operations in 29 states and the
District of Columbia. The Company has an unmatched capacity to meet the
needs of all buyer segments through its brand portfolio that includes
Pulte Homes, Centex and
, as well as its regional brands of
DiVosta Homes (Florida) and Fox & Jacobs (Texas). Pulte Mortgage LLC is
a nationwide lender offering Pulte customers a wide variety of loan
products and superior service.
J.D. POWER AND ASSOCIATES® is a registered trademark of J.D. Power and
Associates of Westlake Village, California and is used herein to
describe and convey purely factual information, events, and material as
a protected fair use under the trademark laws of the United States and
other laws. No association, sponsorship, or affiliation exists between
Pulte Homes, Inc. and the named trademark owner and no suggestion of
such a sponsorship between Pulte Homes, Inc. and the named trademark
owner is made, express or implied.
Source: Pulte Homes, Inc.
Pulte Homes, Inc.
Manager, Corporate Communications