IRVINE, Calif.--(BUSINESS WIRE)--Sep. 15, 2009--
has received the highest ranking for customer satisfaction in
the Inland Empire market for the second year in a row, according to the
results announced today for the 2009 J.D. Power and Associates® New-Home
Builder Customer Satisfaction StudySM.
Pulte brands, which include Pulte Homes,
, Centex, Fox & Jacobs
and DiVosta, were surveyed in 22 of the 24 markets covered in the 2009
study. Pulte Homes operations garnered 13 top rankings in customer
satisfaction, and were ranked No. 2 in three markets and
No. 3 in five markets. Pulte Homes operations ranked among
the top three builders in 18 of the 22 markets in which they were
surveyed for customer satisfaction in 2009—the highest of any
“Our ongoing commitment to customer satisfaction is only underscored
when our customer’s rank us this high,” said
, president of
Pulte Homes’ Southern California operations. “We look forward to
delivering a quality home and complete customer satisfaction with every
home we build and we’re grateful that our homeowners continue to
recognize our team’s dedication to this goal.”
Pulte Homes maintains a comprehensive system for communicating with
customers to ensure their questions are answered and their needs are
being met throughout the entire sales, construction and delivery process.
For its 2009 New-Home Builder Customer Satisfaction StudySM,
J.D. Power and Associates® focused on individuals that purchased a new
single-family detached or attached home during 2008. Qualifying builders
in each market had to have a minimum of 150 home closings in the prior
year and a minimum of 50 returned questionnaires.
Additional information is available at www.jdpower.com.
About Pulte Homes
Pulte Homes, Inc., based in Bloomfield Hills, Mich., is America’s
largest home building company with operations in 29 states and the
District of Columbia. The Company has an unmatched capacity to meet the
needs of all buyer segments through its brand portfolio that includes
Pulte Homes, Centex and
, as well as its regional brands of
DiVosta Homes (Florida) and Fox & Jacobs (Texas). Pulte Mortgage LLC is
a nationwide lender offering Pulte customers a wide variety of loan
products and superior service.
J.D. POWER AND ASSOCIATES® is a registered trademark of J.D. Power and
Associates of Westlake Village, California and is used herein to
describe and convey purely factual information, events, and material as
a protected fair use under the trademark laws of the United States and
other laws. No association, sponsorship, or affiliation exists between
Pulte Homes, Inc. and the named trademark owner and no suggestion of
such a sponsorship between Pulte Homes, Inc. and the named trademark
owner is made, express or implied.
Source: Pulte Homes, Inc.
Pulte Homes, Inc.